1
Legal and regulatory compliance

We conduct corporate activities in a fair and conscientious manner in compliance with all laws, regulations and rules.

2
Harmony with the community

We understand that Group's value is contingent on all of its stores and business sites enjoying the support of their communities. We therefore do all that we can to maintain harmony with local communities, contribute to their development, thrive together with them as a good corporate citizen, and build even stronger relationships of trust.

3
Enriching society and the environment

In conducting our business activities, we utilize resources effectively, recycle, conserve energy, reduce waste output, prevent pollution, and strive to maintain harmony with the environment, contributing to the creation of healthier, richer social environments.

4
Relationships with customers and clients

We always conduct fair transactions with our business partners, giving consideration to the interests of all those involved. We strive to always be considerate in our dealings with our customers in order to foster mutual understanding and prevent misunderstandings regarding transaction details.

5
Dealing with antisocial forces

We maintain no relationships of any kind with antisocial forces, and we do not accede to any unreasonable demands by antisocial forces.
We are always just and guided by the common sense of society, and we are resolutely committed to opposing antisocial forces.

6
Earning the trust of our customers

We recognize our Group's responsibilities to society and practice thorough information management to enable our customers to enjoy peace of mind in their shopping. To achieve this, we do our utmost to earn the trust of our customers, offer them extensive knowledge regarding our products along with attentive and polite customer service, feel a sense of gratitude as we supply products and services, and provide our customers with satisfaction, thereby earning their support.

7
Relationships of trust with our clients

We strive to maintain healthy and transparent relationships with our manufacturers and other clients, build ongoing relationships of trust, and create harmony and mutual prosperity through fair and free competition. We always engage in fair business dealings with our business partners, giving consideration to the interests of all those involved.

8
Understanding and support of investors

In order to live up to the trust and expectations of shareholders, we promise to engage in sustained growth and increase our corporate value. At the same time, we will continue to operate in a transparent manner, disclose corporate information in a fair, timely, and appropriate manner, earn the trust of our shareholders, and communicate actively.

9
Respecting human rights

We always respect human rights, and we do not discriminate on the grounds of race, nationality, gender, religion, or any other grounds. We do not engage in any inhumane activities, including the use of child labor or forced labor. We strive to create safe and healthy working environments in which employees respect each others' dignity and individuality.

10
Workplace culture

We strive to create a bright and cheery workplace culture in which everyone respects the diversity of values within the Group and respects each other's privacy.

11
Employee self-actualization

We consider people to be the most important element of management. We provide employees with meaningful and motivational work and conduct fair and just personnel evaluations.
We also provide rich educational and training systems that foster employee self-actualization.

12
Retention and management of information, etc.

In our business activities, we handle personal information, confidential information, intellectual property, and the like.
We protect and manage this information in accordance with individual policies and internal regulations, and we prevent intellectual property violations by other parties.