The YAMADA HOLDINGS Group has formulated a trading policy for Group companies and business partners in an effort to strengthen its supply chain management. The Group deals with various suppliers in Japan, including major consumer electronics and furniture manufacturers, household product manufacturers and wholesalers. Many of the manufacturers with which the Group deals with are companies making exceptional efforts. The Group aims to build sound partnerships with its business partners by utilizing knowledge and sharing information on the social responsibilities mutual to both parties in the trading relationship.
Among its emphasis on corporate social responsibility throughout the entire value chain, the YAMADA HOLDINGS Group promotes compliance in areas such as the environment, society, and ethics based on its Code of CSR Ethics. Since the Group’s products and services are provided to customers via a number of domestic and foreign corporations, the Group believes that all relevant laws and regulations should be complied with at every stage to ensure products and services are provided in an environmentally, socially and ethically acceptable way. For this reason, a questionnaire survey is conducted once a year targeting major business partners. The results from the responses are collated and analyzed, and hearings or requests for improvement are carried out if any companies are deemed to be high risk.
Please refer to page 83 of the Integrated Report 2023 for the results of the Business Partner Questionnaire Survey for the fiscal year ending March 31, 2023.
YAMADA HOLDINGS mainly selects ISO 9001-certified companies as manufacturers for its SPA products. Inspections are carried out at the factories of some of these manufacturers at different times: initially, before mass production, regularly (once every three years), and at random. Furthermore, the status of their ISO 14001 certification is verified every year to strengthen our response to environmental risks. The audit of overseas factories was outsourced to local subsidiaries during the pandemic.