To ensure fair and transparent transactions, the YAMADA HOLDINGS Group is working to strengthen its supply chain management by ensuring compliance with the Trading Policy (available in Japanese and English) for Group companies and suppliers. The Group deals with various suppliers in Japan, including major consumer electronics and furniture manufacturers, household product manufacturers and wholesalers. Many of the manufacturers that the Group deals with are companies making exceptional efforts. The Group aims to build sound partnerships with its business partners by utilizing knowledge and sharing information on the social responsibilities mutual to both parties in the trading relationship.
Among its emphasis on corporate social responsibility throughout the entire value chain, the YAMADA HOLDINGS Group promotes compliance in areas such as the environment, society, and ethics based on its Code of CSR Ethics. Since the Group’s products and services are provided to customers via a number of domestic and foreign corporations, the Group believes that all relevant laws and regulations should be complied with at every stage to ensure products and services are provided in an environmentally, socially and ethically acceptable way. For this reason, a questionnaire survey is conducted once a year targeting major suppliers and business partners to check their compliance with trading policies and their efforts toward ESG issues. The results from the responses are collated and analyzed, and hearings or requests for improvement are carried out if any companies are deemed to be high risk.
From FY2022, YAMADA HOLDINGS has been using the CSR Procurement Self-Assessment Questionnaire published by the Global Compact Network Japan (GCNJ) to conduct a self-assessment questionnaire with a total of 114 questions, including human rights, the environment, and the supply chain. In FY2025, we conducted a company questionnaire that narrowed the number of questions to 30, with the aim of receiving responses from as many business partners as possible. As well as identifying business partners with low scores in a comparative analysis with the previous fiscal year to get an understanding of the situation through dialogue, plans for improvement are put forward and corrective measures are taken as necessary.
We select contract manufacturers of SPA products primarily from companies that have obtained ISO 9001 certification. We also conduct quality audits of some of our manufacturers initially, before mass production, regularly (every three years), and at random, and the status of their ISO 14001 certification is verified every year to strengthen our response to environmental risks.