Supply Chain Management

To ensure fair and transparent transactions, the YAMADA HOLDINGS Group is working to strengthen its supply chain management by ensuring compliance with the transaction policies for Group companies and suppliers. The Group deals with various suppliers in Japan, including major consumer electronics and furniture manufacturers, household product manufacturers and wholesalers. Many of the manufacturers with which the Group deals with are companies making exceptional efforts. The Group aims to build sound partnerships with its business partners by utilizing knowledge and sharing information on the social responsibilities mutual to both parties in the trading relationship.

Business Partner Questionnaire Surveys

Among its emphasis on corporate social responsibility throughout the entire value chain, the YAMADA HOLDINGS Group promotes compliance in areas such as the environment, society, and ethics based on its Code of CSR Ethics. Since the Group’s products and services are provided to customers via a number of domestic and foreign corporations, the Group believes that all relevant laws and regulations should be complied with at every stage to ensure products and services are provided in an environmentally, socially and ethically acceptable way. For this reason, a questionnaire survey is conducted once a year targeting major business partners. The results from the responses are collated and analyzed, and hearings or requests for improvement are carried out if any companies are deemed to be high risk.

Business Partner Questionnaire Survey Results for Fiscal 2024

From fiscal 2022, YAMADA HOLDINGS has been using the CSR Procurement Self-Assessment Questionnaire published by the Global Compact Network Japan (GCNJ) to conduct a self-assessment questionnaire with a total of 114 questions on 9 topics, including human rights, the environment, and the supply chain.* For fiscal 2024, 626 companies were targeted, for a response rate of 62.3% to the survey. The number of companies decreased by 15 or 1.7 percentage points from fiscal 2023, due to changes in the Group’s structure resulting from the consolidation of subsidiaries and other factors. As well as identifying business partners with low scores in a comparative analysis with the previous fiscal year to get an understanding of the situation through dialogue, plans for improvement are put forward and corrective measures are taken as necessary. We will continue to implement the self-assessment questionnaires to strengthen management of the supply chain.
* For YAMADA HOLDINGS business partners, Group company business partners, major YAMADA DENKI business partners, and SPA product manufacturers

Information on the Business Partner Questionnaires

Compliance Promotion System

Selecting SPA product manufacturers

YAMADA HOLDINGS mainly selects ISO 9001-certified companies as manufacturers for its SPA products. Inspections are carried out at the factories of some of these manufacturers at different times: initially, before mass production, regularly (once every three years), and at random. Furthermore, the status of their ISO 14001 certification is verified every year to strengthen our response to environmental risks.