The YAMADA HOLDINGS Group positions compliance as one of the most important management issues, and recognizes that, as a corporate citizen, not only legal compliance, but also compliance with social norms is essential. By practicing the YAMADA HOLDINGS Group Code of Conduct which serves as an action guideline for realizing the Group’s management philosophy, we are making all of our employees more aware about the issue of compliance and we are working to establish and thoroughly ensure compliance is carried out.
YAMADA HOLDINGS has established a Compliance Committee, chaired by the director in charge, to ensure thorough compliance throughout the Group. At the monthly Compliance Committee meeting, the status of compliance management at each Group company is confirmed to identify any problems and discuss improvement measures. The Group is also striving to improve its compliance system through various subcommittee topics. Compliance committees are also held once a month at Group companies to exchange opinions and to hold study sessions on issues arising from each company. Content from all committee discussions is reported to the Board of Directors as required with information shared and any appropriate measures taken.
YAMADA HOLDINGS holds compliance training to further promote understanding of topics under discussion. Every year, the Legal Office selects topics that are strongly related to the work of the Group. Our training in fiscal 2024 was designed to improve more specific knowledge by collaborating with the General Affairs, Accounting, and CS Management Departments.We are also working to improve the content of the training by using questionnaires. In addition, we used online learning tools to support voluntary training by employees, and held study sessions for compliance officers of Group companies that are highly relevant to each topic. The Merchandise Department holds training as and when needed to learn correct store management and gain knowledge based on the basic principles of legal compliance.
In order to prevent compliance violations, including on matters related to harassment, discrimination, bribery, corruption, and human rights, the YAMADA HOLDINGS Group operates an internal whistleblowing system by setting up a point of contact as a means to receive reports from all Group employees. Every effort is being made to protect whistleblowings based on the Rules on the Internal Whistleblowing System so that any person may be able to come forward anonymously. In March 2024, the whistleblower contact point was changed from internal to outsourced in order to strengthen the protection of whistleblowers. The Board of Directors regularly reports on the number of reports received, case summaries, results of responses to the reports, and the progress of those reports not yet fully addressed. 165 whistleblowing reports were received in fiscal 2024, which were properly dealt with.
The YAMADA HOLDINGS Group has established its Basic Policy on Elimination of Antisocial Forces and is developing a system in collaboration with external specialist agencies and police authorities to deal with antisocial forces.
The YAMADA HOLDINGS Group strives to ensure fair and transparent transactions based on its Trading Policy, a code of ethics for all employees. Our Trading Policy complies with the laws and regulations of each country and prohibits bribery, including the giving and receiving of inappropriate entertainment and gifts. In addition, in September 2023, the Company formulated its Anti-Corruption and Anti-Bribery Regulations to prevent corruption and bribery.
The YAMADA HOLDINGS Group complies with all applicable laws and regulations and has established an Antimonopoly Act Compliance Manual to promote fair business activities. In fiscal 2024, there were zero violations of the Antimonopoly Act, Subcontractor Act, or other laws.